Frequently Asked Questions
How does your pricing work, what is a membership?
One simple monthly price.The most flexible in the industry.
Pause your membership at any time. Need to go on vacation or take a break? No problem, we have you covered. Why pay for a service that you aren't using? That's outdated!
My child is struggling at school, will coding help?
Most people don't know, but coding helps kids improve across almost all subject areas (The research proves it). We also know that some kids struggle with math and English, so coding classes can be a great way to bridge the gap and help students improve exam grades and build a love of learning.
Do you offer make-up classes if my child misses a class?
Students are able to make up the class during the same month.
My child already learns coding at school, should they do more?
Definitely! Like many subjects, school introduces students to the basic concepts. If your child has shown an interest in coding (computer programming), our classes will build on that knowledge and take students to advanced levels, which schools can not provide. Our curriculum builds into long-term career skills and certifications.
What if my child doesn't like it?
No problem, we can switch them to another program, and work with them to find a program that they will enjoy.
We're parents too, which is why we believe in keeping things simple and flexible!
I have a busy schedule, how flexible is your timetable?
We get it, family schedules can be hectic. We've designed a world-class curriculum that is project based and self-paced. What does that mean? It means that your child can attend any scheduled class, any day. If you need to cancel at short notice, no problem, our booking system allows you to easily cancel, book and rebook. We've designed it especially for busy families.
My child can't focus for long periods, is coding right for them?
Our classes are one hour in duration, the perfect length to hold a students attention and achieve learning outcomes. Each class is divided into bite sized lessons and focused on a project that is aligned with their interests (i.e. Minecraft, websites Roblox, apps, etc)... Perfect for kids with short attention spans!
My child is addicted to devices and gaming, is more screen-time a good idea?
Learning to code can be one of the best ways to change their focus and reduce their addiction. Instead of passively consuming videos and games, students learn how their favorite websites and games are created.
Students then crave knowledge and learning, they find themselves wanting to create their own technology rather than being controlled by it!
My child is struggling socially, how can coding classes help?
Put simply, coding is a great way to bring like-minded kids together. Some of our curriculum and holiday camps are team oriented, so it's a great way to build social skills. You never know, they might meet (or become) the next Steve Jobs or Elon Musk.
As a parent, I don't know anything about coding? Do I need to learn the basics?
You don't need to know how to play Beethoven's Piano Sonata No.14 in order to teach your child the piano... That's our job... Not teaching piano, but teaching kids to code.
Seriously though, you don't need to be tech savvy, our coaches will guide your child so that they thrive... Not just as programmers, but as tech creators, innovators and students
What is your cancellation policy?
We understand needs and priorities change, and you may need to cancel classes. We do request that you give us a 30-day notice of intent to cancel. You may do that by sending us an email with the date that you would like to stop. However, we are not able to refund you for any classes that you have missed in the months before.
Our Camp cancellation policy is as follows.
30 days prior to the start of camp refund minus a $10 processing fee
14 days prior to the start of camp 75% refund.
7 days prior to the start of camp 50% refund.
Less than 7 days prior to the start of camp, no refund.
Our refund policy is strong because many of our summer programs sell out, and the closer that we get to the start of camp, the harder it is to find a replacement. In many cases, our owners have paid for staff, equipment, and software, and those funds are not refundable. Monthly memberships require 30 days cancellation.
Is Skill Samurai a registered daycare?
The program is not licensed and is not considered a childcare facility, a daycare facility or an after-school program.